FAQs - Frequently Asked Questions

1.  What do I need to do to get an NWC ID?
A. Homeowners - Your HOA dues must be paid in full. Bring a current ID (military, driver license, state ID).
B. Renters - Homeowner's dues must be paid in full. Bring a copy of your current lease and ID, plus proof of residence for anyone not listed on the lease. There is a $10 fee for renter's IDs. 2.  How much is it to replace a lost or stolen ID card?
It is $10. 3.  Who needs an ID?
All residents 6 years and older, or children of any age wanting to participate in NWC sports programs. 4.  Do I need to update my NWC ID?
A. Homeowners - NWC ID cards are good for 5 years, but each year you'll need to come into the office to get a new annual sticker for the back of your card.
B. Renters - A current lease must be presented in the office each year. ID cards expire on the same date as the lease. It is $10 to replace expired ID cards. 5.  What forms of payment are accepted in the office?
We only accept checks with a NWC address, cashier's checks, or money orders. We do NOT accept credit/debit cards or cash. 6.  Where is the office for NWC?
The address for our on-site office is 10280 Dover Ridge. We are located at the corner of Dover Ridge and Weybridge, across from NWC Elementary school. Our fall office hours are:

M/T/TH/F 10:00 a.m. - 2 :00p.m.
W 3:30 p.m. - 7:30 p.m.
Sat 8:00 a.m. - 12:00 noon
Sun CLOSED
Phone: (210) 647-0689 7.  When are Homeowners' Annual Assessments due?
January 1st of each year. Late fees are added monthly beginning January 31. 8.  Where do I pay my dues?
You can pay at the on-site office (10280 Dover Ridge). 9.  What do my HOA dues pay for?
Upkeep for all NWC facilities, insurance for all of those facilities, staff for pools and office, our management company, SAPD security patrol officers, and HOA activities. 10. Do I need permission to make changes to my property?
Yes. For any changes to the exterior of your home or property, you must submit an Architectural Control Committee (ACC) form to the office. 11. Who can rent NWC facilities?
ONLY residents of Northwest Crossing with HOA dues currently paid. 12. How can I use the pools?
All NWC residents 6 years and older MUST present their own NWC ID card with current annual stickers to enter the pool facilities. 13. Can I take a guest to the pool (or any other NWC facility)?
Any resident 18 years and older is allowed to take in 1 guest. Residents of NWC cannot be signed in as a guest. All residents must have their own ID! 14. Who is responsible for maintaining a fence?
Generally, if the posts are on your side of the fence, the fence is your responsibility. There are many exceptions to this. To know for sure, you'd need to have a survey of the property done. 15. Whose responsibility is it to cover graffiti?
Responsibility lies with the homeowner. However, the HOA may be able to help you if you contact us in the office. Also, We have graffiti paint kits for residents to use available in the office. 16. What do the abbreviations WBCH and DRCH mean?
WBCH or WB stands for the Weybridge clubhouse. WBP stands for the Weybridge pool.

DRCH or DR stands for the Dover Ridge clubhouse. DRP stands for the Dover Ridge pool.

BOD stands for the Board of Directors.